Business Since 1987
Since stepping into ownership of the family business, Crystal has worked hard to expand the business through her exceptional tax work and accommodating customer service. She and her team create a relaxed atmosphere and personal approach to each client and their needs, making them feel valued, appreciated and confident every step of the way.
Meet Our Team
EA, LTC co-owner
Crystal is the Co-Owner of GAP Accounting Services Inc. Although Crystal did not attend school in Cottage Grove many of you know her from as early as 1996 when she first started working in the tax industry as a receptionist and collator for Tax Service Plus. In 2000 Crystal finished tax school and became a licensed tax preparer. She worked a fulltime job outside of taxes while preparing tax returns seasonally with her Grandpa-Louis Roner.
In 2012 after Crystal and her husband welcomed their son she decided to expand her licensures to better serve her clientele. After 3 years of intense studying and multiple exams Crystal now has the privilege of referring to herself as both an Enrolled Agent and a Licensed Tax Consultant.
When the opportunity rolled around in 2015 for Crystal to take over the daily operations she was delighted to do so and ultimately purchased the business from Louis in 2016. With such a smooth transition most clients did not notice a change in ownership as Louis remained on staff to mentor Crystal.
Life has continued to evolve for Crystal and in June of 2019 she joined forces with another well-known tax preparer Deanna Mathis.
Deanna is the Co-Owner of GAP Accounting Services Inc. She grew up in Cottage Grove and has probably known most of you a long time. She initially started working for an accounting office as a bookkeeper which eventually led to payroll processing. In 1994 she became a Licensed Tax Preparer and the adventures haven’t stopped there. Deanna is actively involved in OSTC to help ensure all Oregon Tax Preparers have access to valuable continuing education. She is the president of our local chapter, and we wouldn’t be surprised to see her run for a state office someday.
In 2006 Deanna decided to co-open her own business. That decision eventually led to the Co-Ownership of GAP accounting in 2019.
Deanna is one of the most detailed people you will ever meet. When she is preparing a tax return, compiling a set of books, or processing payroll she strives for accuracy. She still holds many of those same values she learned as an employee in the 1990’s and is always working hard for our clients.
Deanna and her husband are dedicated to their family and to the Lord. Deanna is on the board at her church. You may even find her mowing their lawn when it isn’t tax season. Deanna lights up when she talks about their daughter who is a beautiful dancer, has a passion for riding horses and continues to make her family proud in all her endeavors.
Louie was born and raised in the Cottage Grove area. He resides in his childhood home right here in town. He worked for Bohemia Mill for several years. In 1983 when the mill began the process of shutting down he decided to turn to a life of accounting and tax preparation. He later became a Licensed Tax Consultant in 1991 as well as an Enrolled Agent in 2006. In 1996 he purchased Tax Service Plus from Juanita Hensley and started his new adventure as a business owner.
After 20 years he decided to pass down his knowledge and clientele to his Granddaughter Crystal. He was pleased to see his protégé and prior co-worker team up in 2019. He put his seal of approval on their newfound venture and decided to semi retire.
In 2021 Louie officially retired. Although you may only see Louie stopping by to check in on his girls please know that he and his expertise are still available not only to Crystal but to all the staff at GAP Accounting. Please be sure to say hello to him when you see him at the Elks Lodge or in the grocery store.
Thank you Louie for over 25 years of valuable customer service to our community. You are missed daily by all of us!
Sherri originally joined us a part of our payroll team in 2013. With all the tax talk in the office it piqued her interest and she decided to go to tax school. She became licensed to prepare tax returns in 2016 and is a great asset to our team.
Sherri not only processes payroll for our clients but she also checks many of the tax returns that come through our office. She is one of the most thorough checkers we have on our team. If her stamp of approval is on your return, you are one of the lucky ones. She is very detail oriented.
Sherri came to Oregon at age 9 and grew up in Drain. She has been blessed with a huge extended family. Most of which are local or at least still live in Oregon. She has multiple siblings, children, and grandchildren. She enjoys her time with her family. They often hunt and working on their property. Although if given the choice she would probably rather be riding one of her horses.
Debbie was born and raised right here in Cottage Grove. You’ve probably known her your whole life.
She and her husband are proud puppy parents of 2 German Shepherd boys that keep them very busy. When Debbie is not busy playing fetch or taking the boys for a walk you might just find her behind a keyboard at her church or cheering on one of her favorite football teams during the game.
Debbie has been a licensed tax preparer since 2009. She brought her expertise of tax returns and payroll processing to our team in 2016 and we are so happy to have her.
Front Office Team
Carol is an amazing help in our office. You will typically see Carol at the front desk or talk with her on the phone when you call. Yes she makes all our appointments for us. She is our gate keeper and helps ensure that we stay on schedule for our valued clients.
She and her husband decided to make Cottage Grove their home over 20 years ago. She was a stay-at-home mom for many years after they started their family. Then as her children got older and in school full time she decided she needed to do something for herself. So, she decided to join our team in 2017.
She and her family enjoy spending their free time camping and riding ATV’s. She also enjoys hanging out in her hometown visiting with her family. Carol is an avid Oregon State Beaver fan.
Carol has expanded her role in our office in recent years. Although Carol is not a tax preparer she is a part of our payroll team. She may just be the one who processes your payroll, make sure your tax deposits are made timely or submits your quarterlies.
Jeanna is originally from Illinois, but it didn’t take her long to call Oregon her home. She and her husband moved here in 2009.
In 2011 Jeanna decided to become a licensed tax preparer and join our team in January 2012. She has spent several years as our data entry specialist. She has probably checked your tax return for accuracy. Taxes quickly made sense to her. Jeanna is an amazing part of our team. We are so happy to have her stepping into new roles each season. With Louie’s departure Jeanna has stepped in and taken over the tax preparation for many of Louie’s clients.
Jeanna enjoys her free time. You will find her traveling around with her camping club, gardening, and snuggling up to her fur babies. She also enjoys spending time with her mom and stepdad.
Dana has lived in Cottage Grove for over 20 years. With the help of her family and friends Dana has succeeded in raising a wonderful daughter who is now a college graduate.
Dana loves to be outside. If it is sunny out you will find her by the river probably hunting for pretty rocks. She also enjoys making goodies which are fantastic.
Dana joined our team in 2017 as a part of our collation team. She has since cross trained with our front desk team, and you may just see her when you come in for you tax appointment or to pick up your completed return. Dana is most likely the one who put that beautiful binding on your return.